Privacy Policy

At your information is our priority. We are committed to protecting your privacy at all times and in all situations. The information we collect about you when you become a customer is used to process your orders and to provide a more personalized experience on our site.

How Do We Use the Information We Collect?
When you become a customer, we ask you to fill out a form that requests your name, address, phone number and e-mail address. This information is primarily used to make your delivery and correspond with you. The information gathered when you use the checkout process (credit card info) is completely controlled by Moneris who is our card holder processing agent. Moneris is owned and operated by the Royal Bank of Canada and your information is used to process the charges on your credit card. Moneris is widely used throughout Canada and uses the absolute best and latest encryption and security ( MyGardenBag sources only premium products for our clients, whether its soil or security we only use the best, that’s why we use Moneris and didn't try to do it on our own  :) does not share your data with anyone, ever... 

Correcting/Updating Your Personal Information
After becoming a customer you may correct/update your personal information by clicking on the 'My Account' link which is always visible on the top of the page. You can also order any product(s) without creating an account, just click the “checkout as guest” when you’re ready to purchase. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact us anytime through the 'Contact Us' section.

Links To Other Sites
This Web site may contain links to other web sites. Please note that when you click on one of these links, you may be leaving the MyGardenBag website and entering another site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback, or to inform you of promotional offers. In addition, you will receive communications from us 1) If you contact us for a particular reason, 2) To receive your orders, or 3) We need to contact you for administrative purposes related to your order. We hate spam and love customers, so why would we annoy you with endless junk mail? We have 4 mailings per year and if you would rather not receive them just send us a note and you’ll be removed promptly or click on the "unsubscribe link" at the bottom of our quarterly newsletter.

Your Feedback is Always Welcome
We welcome your comments and questions about our privacy policy - or anything else you might want to talk about.